Become A Member
Contact

Privacy Policy for High Society Sandton

  1. Last updated: 2025

    High Society Sandton (“we,” “us,” “our”) is committed to safeguarding the personal information of our members, visitors, and clients (“data subjects”), in compliance with the Protection of Personal Information Act, 2013 (POPIA or POPI) and applicable South African laws relating to cannabis possession, use, and consumption.

    1. Responsible Party & Information Officer

    We, High Society Sandton, are the responsible party under POPI.
    Our appointed Information Officer ensures our compliance with POPI regulations and related legal requirements.
    Contact details: [insert contact details – name, email, physical address, phone].

    2. What Information We Collect

    We may collect, depending on your interactions with us:

    • Personal identification: full name, surname, date of birth, ID number, citizenship status.
    • Contact details: email address, phone number, postal or physical address.
    • Membership and usage data: event attendance, bookings, lounge entry records, loyalty programme participation.
    • Payment details: transaction history, payment method (processed via secure payment gateways).
    • Verification data: proof of age and/or ID document scans for legal compliance relating to cannabis usage.

    3. Age Verification and Restricted Content

    High Society Sandton operates as a cannabis-friendly members’ lounge in accordance with South African law.

    • Entry and membership are restricted to persons aged 21 and over.
    • We will request official proof of age (e.g., ID, passport, driver’s licence) before granting access to our premises, events, or restricted content on our website.
    • Age verification records may be stored securely and only for as long as required to prove compliance with legal requirements.
    • Our website may contain content related to cannabis and adult lifestyle events, which is not intended for minors.

    4. How We Collect Information

    We collect personal data:

    • Directly from you during membership sign-up, bookings, purchases, or event registration.
    • Through our website, including cookies and analytics tools (with your consent where applicable).
    • From third parties, only where authorised by you or permitted by law.

    5. Purpose of Processing

    We process personal information to:

    • Verify your age and eligibility for membership.
    • Fulfil your bookings, memberships, and service requests.
    • Provide a safe and legally compliant cannabis-friendly environment.
    • Manage loyalty programmes, promotions, and communications.
    • Improve member experience through feedback and usage data.
    • Comply with applicable South African laws and regulations.

    6. Legal Basis for Processing

    We rely on:

    • Contractual necessity to provide services under your membership agreement.
    • Consent, particularly for marketing communications and certain data processing activities.
    • Legal obligations, including cannabis-related age restrictions.
    • Legitimate interests, such as improving services and maintaining community standards.

    7. Data Retention

    We keep your personal data only for as long as is necessary to meet the purposes for which it was collected or as required by law.
    Age verification data is retained only as long as required for compliance purposes, then securely deleted.

    8. Protection & Security

    We take reasonable and appropriate measures to protect your personal information from loss, unauthorised access, disclosure, alteration, or destruction.
    This includes encryption, access controls, and secure storage for physical records.

    9. Cross-Border Transfers

    If your data is stored or processed outside South Africa (e.g., via cloud services), we ensure that equivalent data protection safeguards are in place.

    10. Your Rights Under POPIA

    You have the right to:

    • Access the personal data we hold about you.
    • Request correction or deletion of your data.
    • Withdraw consent for marketing communications at any time.
    • Object to certain types of processing.
    • Lodge a complaint with the Information Regulator if you believe your rights have been violated.

    11. Data Breach Notification

    If a data breach occurs that may compromise your personal information, we will notify you and the Information Regulator as soon as reasonably possible, in compliance with POPIA.

    12. Cookies & Tracking Technologies

    We use cookies essential for the functionality of our site, such as secure member login.
    Non-essential cookies (e.g., analytics, preferences) will only be used with your consent.

    13. Policy Updates

    We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “last updated” date clearly displayed.

    This version ensures POPIA compliance while covering your 21+ legal requirement and restricted cannabis-related content responsibilities.

    Here’s a full Terms & Conditions document for High Society Sandton, incorporating your rules, cannabis compliance obligations, and strong liability disclaimers — designed to work alongside your Privacy Policy.